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Patient Accounts Representative-Patient Accounts (FT)

Southeast Georgia Health System - Brunswick, Georgia
Monday, April 22, 2019
Office Clerical

Southeast Georgia Health System has an opportunity for a Patient Accounts Representative to join our Patient Accounts team!

Summary: Monitors the status of outstanding accounts within assigned unit or duty. Prepares and maintains billing, collection, and reimbursement related records. All team members of Southeast Georgia Health System will promote a culture of safety, follow established policies, and adhere to all state and federal regulatory requirements, Joint Commission requirements, and national patient safety standards.

* Works assigned unit or duty as defined in policies and procedures set forth in the department which includes: working unit and/or reports in a timely and effective manner while maintaining the integrity of patient accounts. Reports any problem areas to supervisor for instruction.
* Contacts third party payer organizations or patients as necessary to facilitate timely payments or other required transactions that could result in a completed account cycle.
* Assists others when needed in order to maintain integrity of accounts receivable as a whole.
* Makes suggestions that will improve efficiency in day to day operations, and adapts to changes that will positively affect day to day operations.
* Ensures all federal guidelines are followed as set forth by government payers and patient confidentiality is maintained. Actively participates in compliance with the Joint Commission standards both departmentally and organization wide.
* Receives and answers inquiries from patients, insurance companies, and other parties regarding charges and/or billing discrepancies in a timely, effective, and professional manner.
* Keeps abreast of managed care and contractual arrangements in order to better comprehend the processing of accounts by third party payers.

The ideal Patient Accounts Representative should posses the following minimal qualifications:

* High School Diploma or equivalent required.
* Two years clerical in a business office or similar environment preferred. Certified Patient Accounts Representative (CPAR) certification preferred.
* Ability to operate office equipment including computer applications

Service Excellence: All team members of Southeast Georgia Health System will promote service excellence by developing and maintaining positive relationships with customers, other team members, and the medical staff and will ensure the highest quality of care by performing their responsibilities according to the highest professional standards.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, or national origin. EOE/AA: M/F/D/V

Job Type: 1.0
Hours: Days
Location: Brunswick, GA - Georgia

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